Customized Items

Looking for something in a particular color, metal, or from a specific region?  Send me an email of your ideas and we can work on something together!  All items are provided photographs in advance of purchase.

Return & Refund

A return will be only accepted if the item has arrived damaged or defective.  For all return requests, please contact me within 3 days of receiving your order and a photo of the damaged item.  The defective item must be shipped back to Blue Root Goods within 15 day of receiving your order. We will issue the refund AFTER the item is returned in the original condition. Please note that shipping fees cannot be refunded. If the item is not returned in its original condition the buyer is responsible for any loss.


Currently we only ship within the US. If you wish to have it sent to other destination, please contact us at Shipments are placed within 1-5 days from purchase.  Should a shipment require more expedient delivery please contact us for special handling and pricing BEFORE any payment is processed.

Delivery to the destinations in US can take from 5-10 days weather permitting.  Delivery time may take longer during holiday seasons or due to customs delay.  For questions on delivery times please contact us at


Information provided during checkout remains private and secure.  Credit Card payments are authorized via Stripe, or via your Apple, Amazon or PayPal account all PCI compliant services.

General Items

Photographs are taken with accuracy of color and size as much as possible.  Please be aware that colors my appear different based on computer monitor display.